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Sharecare, Inc. Content Manager - Remote in Columbia, South Carolina

Job Description:

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary:

Sharecare is seeking a content manager to support a dynamic digital health content team in all phases of editorial production and content maintenance. The Sharecare platform consists of a public-facing website, an authenticated (login-based) website, and a mobile app. This role includes responsibility for effectively shepherding content through this diversified content ecosystem. The ideal candidate will have experience with consumer-facing health and wellness content.

Essential Job Functions:

  • Maintain, catalog, and categorize a large-and-growing content library, including published and archived materials across a sprawling taxonomy

  • Manage and update processes as they relate to content throughout its lifecycle (creation, publication, uses, and retirement/archiving)

  • Oversee content-reliant products and features through to completion, including project road-mapping, quality assurance (QA) testing, and stakeholder verification

  • Troubleshoot and provide assistance for technical issues as they relate to content, content distribution, content management system (CMS) functionality, and app and website functionality

  • Log, track, and manage bugs and other items through project management software (Jira)

  • Maintain and improve best practices for user interface and health-related accreditations

  • Manage and improve data and data collection as it relates to content and content delivery

  • Support SEO best practices as they relate to content, metadata, and content delivery

Required Qualifications:

  • Bachelor’s Degree in Communications, Data Management or related field

  • 3-5 years' experience in Content Development or Content Management

  • Advanced experience and understanding of CMS functionality, including tagging, taxonomy, and content distribution (Wordpress and Magnolia experience a plus)

  • Highly collaborative with an ability to coordinate across teams

  • Comfort working on public-facing platforms while managing the intricacies of complex content infrastructure on the back end

  • Understanding of scrum, sprint planning, and product management best practices

  • Understanding of SEO best practices

  • Basic understanding of APIs

  • Basic understanding of HTML

  • Basic understanding of Photoshop and image selection best practices

  • Basic understanding of Brightcove and video metadata and tagging requirements

  • Facility with Microsoft 365 software (Excel prowess is a must)

Preferred Qualifications:

  • Familiarity with the basics of web content packaging, including writing headlines, sourcing photos, and creating source lists/bibliographies, preferred

  • Jira/Confluence experience highly preferred

Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.

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